Primary Care and Family Medicine in Longview, WA | PeaceHealth
Primary Care • Longview, WA
Ratings by platform
- Birdeye (Family Medicine): 3.1 out of 5 stars (111 reviews)
- Birdeye (St. John Medical Center): 2.5 out of 5 stars (997 reviews)
- PeaceHealth Provider Survey (Christine A. Bruce NP): 4.9 out of 5 stars (135 ratings)
- PeaceHealth Provider Survey (Matthew Luce NP): 4.8 out of 5 stars (165 ratings)
- PeaceHealth Provider Survey (Nicole L. Landry MD): 4.87 out of 5 stars (278 ratings)
What patients say
Patients praise
- Many individual primary care providers receive high satisfaction ratings from patients
- Examples of attentive, professional, and thorough care from doctors and nurse practitioners
- Helpful and kind medical assistants in some instances
- Efficient check-in and short wait times reported by some patients
Common complaints
- Administrative challenges and difficulty with support staff
- Long wait times for appointments and during visits
- Concerns regarding unprofessional or dismissive communication from some providers
- Frustration with billing or perceived focus on finances over patient care
- Specific complaints about inpatient experiences including hygiene and care quality at St. John Medical Center
In patients' words
"The staff, from the receptionists to the Dr. assistants treat me excellant and like they really care."
— Birdeye Review (Family Medicine)"She was the most unprofessional, rude, and disrespectful physician I have EVER seen and experienced there."
— Birdeye Review (Family Medicine)"They treat mental health patients (@primary care) like we don't have a voice. Also, the after visit summaries are b.s.."
— Birdeye Review (St. John Medical Center)More clinics in Longview
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