CHRISTUS Trinity Clinic
Internal Medicine • Longview, TX
Ratings by platform
- Third-party aggregate site (usa.haogiayensao.com): 1/5 (1 review)
What patients say
Patients praise
- Some patients express appreciation for the doctors themselves
Common complaints
- Difficulties reaching staff by phone
- High costs and unexpected billing charges
- Lack of responsiveness from office staff regarding new patient inquiries
- Perceived negative impact on healthcare competition in the area
In patients' words
"Everytime I call for an appointment I end up with a busy signal or answering machine during office hours. When I leave a message they still do not return my call and I end up having to take my child to urgent care."
— Kasey Gibson on usa.haogiayensao.com"I love the doctors here but the office staff needs a total overhaul."
— Kasey Gibson on usa.haogiayensao.com"They charge HOSPITAL prices. Even with insurance you still pay more than a private small clinic."
— Edith Monroy on usa.haogiayensao.comMore clinics in Longview
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Patients praise: Many patients report high satisfaction with the quality of care provided by individual doctors and nurse practitioners · Providers are frequently described as thorough, caring, and good listeners.
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Patients praise: Providers are highly rated for courtesy, respect, listening, and clear communication · Staff is frequently described as amazing, friendly, and welcoming.
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Patients praise: Providers are described as knowledgeable, caring, and professional · Patients frequently report feeling heard and not rushed during examinations.
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