Lockport Express Medical
Urgent Care • Lockport, NY
Ratings by platform
- Solv Health: 3.7 out of 5 stars (3 reviews on Solv Health)
- Facebook: 4.7-star rating (average) (926+ reviews mentioned)
- Company Website: N/A (positive summary) (1,005 reviews mentioned)
What patients say
Patients praise
- efficient and speedy service for many patients
- convenient access with 7-day, extended-hours availability
- friendly and caring staff reported by many reviewers
- helpful with minor to moderate illnesses for many families
Common complaints
- concerns regarding cleanliness of examination rooms
- reports of long wait times
- allegations of misdiagnosis or failure to identify serious conditions requiring hospital admission
- mixed feedback on bedside manner and staff professionalism
In patients' words
"I came to Lockport Express Medical and it is extremely dirty in the room. ... I was there for almost 2 hours alone BEFORE the doctor even came into my room."
— Solv Health Review"DO NOT GO HERE!!!! due to their negligence and inability to read lab results correctly I ended up admitted into the the hospital for a few days."
— LocalityBiz Review"I’ve seen them take time to explain everything to us, and create a treatment plan. We're so thankful for our community."
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