Great Lakes Surgical
General Surgery • Lockport, NY
Ratings by platform
- Facebook: 96% recommend (18 reviews)
- Vitals (6 reviews)
- Beautihost: 1/5
What patients say
Patients praise
- Professionalism of surgical staff and physicians
- Efficiency and timely service
- Kind, caring, and gentle demeanor of specific surgeons
- Reassuring and comfortable patient experience
Common complaints
- Poor administrative/receptionist professionalism and attitude
- Communication issues regarding insurance and billing transparency
- Reports of poor bedside manner from some staff members
In patients' words
"I chose Great Lakes because of the Superior professionalism of all staff and the dedication of two of the greatest physicians in WNY."
— Great Lakes Surgical Website"If you’d like a knowledgeable staff and to be treated with respect do not go to Great Lakes surgical."
— Beautihost Reviews"Dr. Hodge is a wonderful human being and a great surgeon. He is kind, caring, gentle, and most of all, interested in his patients as real live human beings."
— Vitals Reviews"The receptionist has a horrible attitude. I do not take to threats based on falsehoods, rudeness, or condescending tones..."
— Beautihost ReviewsMore clinics in Lockport
Dr. Jeffrey Schratz, MD
Patients praise: competent and caring approach · clear explanations of conditions and treatments.
Catholic Health
Patients praise: Providers described as knowledgeable, experienced, and thorough · Some patients report compassionate, attentive, and respectful care.
Community Health Center of Buffalo, Inc.
Patients praise: friendly, compassionate, and skilled medical and nursing staff across various urgent care and hospital settings · clean, modern, and state-of-the-art facilities in newer hospital locations.
SOM Medical Practice
Patients praise: Attentive and professional medical staff · Caring providers who listen to patient concerns.
Som Medical Practice
Patients praise: Providers are described as kind, caring, and attentive listeners · Highly regarded for professional approach and patient-centered care.
Robert M Zielinski, MD
Patients praise: Compassionate approach to patient care · Attentive and personal interaction style.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Lockport, or filter by state and specialty to compare patient ratings.