General Physician — Primary Care in Lockport, NY
Family Medicine • Lockport, NY
Ratings by platform
- WebMD: Low rating (specific to General Physician, PC group practice location) (2 reviews)
- Vitals: 3.8 out of 5 stars (54 ratings)
- Vitals: 4.5 out of 5 stars (87 ratings)
- Healthgrades: 3.9 out of 5 stars (9 reviews)
- Vitals: 4.4 out of 5 stars (Vitals)
- WebMD: 5 out of 5 stars (2 ratings)
- Healthgrades: 3.5 out of 5 stars (11 ratings)
- Promallu (aggregated data): 4.8 out of 5 stars (510 total reviews)
What patients say
Patients praise
- Many patients value individual physicians for being thorough, compassionate, and dedicated
- Some providers are praised for being good listeners and taking time to explain conditions
- Specific nurse practitioners and physicians receive high individual ratings from patients
Common complaints
- Difficulty reaching office staff and long wait times for appointments
- Concerns regarding administrative competence, including prescription refills, insurance authorizations, and billing issues
- Reports of perceived lack of active listening or rushed appointments by some providers
- Specific complaints about rude or unprofessional front desk and nursing staff
In patients' words
"Dr Pal is very professional and dedicated to his patients well being. He is very concerned about your healthcare and strives to make sure any questions or concerns are addressed."
— Vitals review for Dr. Amandeep Pal"Terrible doctor. Only cares about getting paid. Staff needs sensitivity training."
— Healthgrades review for Dr. Margaret Libby"This is one of the worst, most unprofessional, most uncaring, rudest practices I've ever been to! ... Reception is EXTRAORDINARY rude! Not to mention, when they don't want to talk to you, they just simply don't answer the phone."
— LocalityBiz review for Dr. Amandeep Pal's office"The receptionist was extremely nice and wait time to see Jillian was short. I was very pleased with Jillian Hutchinson NP who listened to my concerns and I certainly will be back."
— Promallu review for Lockport Primary Care - SOM MedicalMore clinics in Lockport
Lockport
Patients praise: friendly, compassionate, and skilled medical and nursing staff across various urgent care and hospital settings · clean, modern, and state-of-the-art facilities in newer hospital locations.
Pulmonary Medicine | Catholic Health - The Right Way To Care
Patients praise: Providers described as knowledgeable, experienced, and thorough · Some patients report compassionate, attentive, and respectful care.
COPD Care Clinic, NY - Som Medical Practice
Patients praise: Attentive and professional medical staff · Caring providers who listen to patient concerns.
Trusted Primary Care in Lockport, NY - Som Medical Practice
Patients praise: Providers are described as kind, caring, and attentive listeners · Highly regarded for professional approach and patient-centered care.
Robert M Zielinski, MD | Catholic Health - The Right Way To Care
Patients praise: Compassionate approach to patient care · Attentive and personal interaction style.
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