Orthopaedic Surgery | Stanford Health Care Tri-Valley
Orthopedics • Livermore, CA
Ratings by platform
- Healthgrades (Dr. Ian Stine): 4.8/5 (153 reviews) (153 reviews)
- Tri-Valley Orthopedic Specialists (via rater8): 4.79/5 (6.9K ratings) (6.9K ratings, 2.1K comments)
- Yelp (Stanford Health Care-ValleyCare): 2.3/5 (339 reviews) (339 reviews)
What patients say
Patients praise
- professionalism and expertise of surgeons and physicians
- clear explanations from doctors during consultations
- effective non-surgical treatment options and successful surgical outcomes for many patients
- caring and attentive nursing staff and physician assistants
Common complaints
- high cost of medical services and radiology tests compared to independent facilities
- billing and administrative issues including surprise billing
- perceived lack of concern or compassion in triage/front-office interactions
- difficulties with scheduling and inconsistent communication from the phone system
In patients' words
"I have never encountered one as caring and thorough as Dr. Tseng. He truly takes the time to understand my concerns and explains everything in a way that is easy for me to grasp... He is simply the best!"
— LocalityBiz (Review of Dr. Michael Tseng)"Stanford radiology at Pleasanton are outpatient facility attached to a hospital so an MRI would be $5K before insurance... Stanford would not tell you that unless you ask them if they are attached to hospital. Charges are outrageous."
— LocalityBiz (Review of Stanford Orthopaedic Surgery Clinic)More clinics in Livermore
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