Livermore, CA Family Doctors - Sutter Health
Family Medicine • Livermore, CA
What patients say
Patients praise
- Individual doctors often receive high ratings from patients for care, bedside manner, and friendliness
- Some patients find it easy to book appointments with specific providers
- Professionalism of clinical staff in individual care interactions is frequently noted positively
Common complaints
- Issues with billing practices, including unexpected charges and difficulties with insurance authorization
- Dissatisfaction with customer service and administrative communication failures
- Long wait times for appointments and diagnostics
- Reports of perceived staff incompetence or lack of coordination
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