Urology Clinic | Little Rock
Urology • Little Rock, AR
Ratings by platform
- Birdeye/Google/Aggregated Review Platforms: 4.7 out of 5 stars (based on hundreds to thousands of aggregated reviews across platforms like Birdeye/Google). (Aggregated counts vary, with some platforms listing hundreds and others over 10,000 reviews.)
- Better Business Bureau (BBB): 1 out of 5 stars (based on 1 review). (1 review)
What patients say
Patients praise
- Many patients praise the clinical expertise and professionalism of the physicians, nurse practitioners, and clinical staff.
- Some patients report effective, compassionate care and clear communication once they are actually in the examination room.
- Appreciation for modern equipment and evidence-based treatment approaches.
Common complaints
- Significant frustration with telephone communication and responsiveness, with many patients reporting difficulty reaching staff or receiving return calls.
- Complaints regarding administrative and billing processes, including insurance issues and perceived billing errors.
- Negative experiences with scheduling, including long wait times and canceled appointments.
- Reports of unprofessionalism or rudeness from reception and support staff.
- Instances where patients felt their medical concerns were not adequately addressed or followed up on, particularly concerning test results and surgery scheduling.
In patients' words
"Worst communication standards I have ever seen... They will send you straight to voicemail every time you call. Even the receptionist have voicemail."
— WebMD Review"Definitely the best place for trt in the state. I've been going here for 8 years now."
— Birdeye Review"Dr. Little came across as very knowledgable and empathetic."
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