Urology Arkansas | Advanced Treatments at Baptist Health
Urology • Little Rock, AR
Ratings by platform
- Birdeye (aggregating Google and other platforms): 4.7 out of 5 stars (based on hundreds of reviews) (Varies by platform (ranging from nearly 1,000 to over 10,000 across aggregated sources))
- Better Business Bureau (BBB): 1 out of 5 stars (1 (BBB profile))
- US News, WebMD, Vitals: Generally ranges between 3/5 and 4.5/5 across individual physician profiles (Varies by physician)
What patients say
Patients praise
- Access to advanced treatments like robotic Aquablation therapy
- Professional and knowledgeable medical providers
- Many patients report short wait times and efficient service
- Helpful and educational interactions with staff members
Common complaints
- Difficulty reaching the office via phone or getting calls returned
- Poor communication regarding scheduling and follow-up care
- Reports of staff being perceived as rude or unprofessional
- Concerns about continuity of care and lack of doctor follow-up after surgery
In patients' words
"After using Dr. Huelett at Arkansas Urology... being totally ignored by Doctor and treated like dirt by the nurse... I went to Dr. Claybrook and received the help I needed to get out of pain."
— Healthgrades patient review"Worst communication standards I have ever seen... They will send you straight to voicemail every time you call... We were told to wait a week and a half for a call to schedule surgery for CANCER. We were patient and did so. However no one ever called."
— BBB patient review"Definitely the be place for trt in the state. I've been going here for 8 years now."
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