Men's Hospital Care | Baptist Health Men's Health Services
Men's Health • Little Rock, AR
Ratings by platform
- CMS HCAHPS / Hospital Care Data: 3 out of 5 stars (overall patient satisfaction) (2,439 surveys (HCAHPS))
- Ratings.MD (Urology): High praise in individual comments (1,682 comments (Baptist Urology specific))
What patients say
Patients praise
- Positive feedback for specific urology physicians and staff friendliness in specialty clinics
- Satisfactory performance in doctor communication in inpatient settings
- Good ratings for quiet room environments and pain management in some reports
Common complaints
- Long wait times in the emergency room and for appointments
- Difficulty with staff responsiveness when requesting help
- Concerns regarding cleanliness and facility maintenance
- Issues with communication from nursing and support staff
In patients' words
"Dr. Kristo is wonderful... Dr. Kristo listened and made him feel heard, not diminished and that is so appreciated."
— Ratings.MD (Baptist Urology)"I've been here since 1pm and I'm still waiting to be seen. ... It takes 7-8 hrs to get you."
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