Men's Health Clinic | Arkansas Urology Checkups & Care
Men's Health • Little Rock, AR
Ratings by platform
- Birdeye/Google Aggregates: 4.7/5 stars (961 to 10,589 total reviews across aggregated platforms)
- Better Business Bureau (BBB): 1/5 stars (1 review)
- Facebook (Conway location): 3.6/5 stars (151 reviews)
What patients say
Patients praise
- Professional and caring medical staff/doctors (notably Dr. Jones)
- Efficient in-clinic experiences for many, with some patients reporting short wait times once on-site
- Comprehensive men's health services including diagnostic testing and clear explanations of health findings
- Helpful and educational support from nursing staff
Common complaints
- Significant difficulty reaching staff by phone; frequent use of automated voicemail systems without callbacks
- Frustration with communication and scheduling, especially regarding surgery and test results
- Complaints about billing processes and being sent to collections prematurely
- Long wait times for medication call-ins
In patients' words
"Definitely the best place for trt in the state. I've been going here for 8 years now."
— Patient review on Birdeye/Google"Worst communication standards I have ever seen... They will send you straight to voicemail every time you call... They will constantly say they have tried contacting you and left you voicemails but it is a bold faced lie."
— BBB Customer Review (Alyson W)"Many patients commend the staff's friendly demeanor and professionalism, highlighting their helpfulness and attentiveness. Reviewers frequently praise the thorough explanations provided by doctors..."
— Review summary from WhereeMore clinics in Little Rock
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