Urgent Care - walk-in health care | HealthPartners & Park Nicollet
Urgent Care • Little Falls, MN
Ratings by platform
- ComplaintsBoard: 1.3/5 (42 complaints)
- Yelp: 2.6/5 (181 reviews)
What patients say
Patients praise
- Some patients report friendly and respectful staff
- Occasional experiences of high-quality care
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Long wait times for appointments and during urgent care visits
- Perceived poor customer service and difficulty navigating phone systems
- Concerns over impersonal care via video/phone appointments
In patients' words
"I spent 2 days of round the circle phone calls within the park Nicollet health partners system... This company is a huge entity that looses sight of being helpful!!!!!!"
— Better Business Bureau (BBB)"Took a full year for them to bill me (when I was under the assumption it was covered by my insurance) and sent 12 months worth of unpaid bills..."
— RedditMore clinics in Little Falls
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