Senior Living in Little Falls, MN - St. Francis Health Services
Memory Care • Little Falls, MN
Ratings by platform
- NursingHomeDatabase / CMS Care Compare: 2 out of 5 stars (CMS overall rating) (21 complaints (total on record from 2023-2025))
- My Caring Plan: 8.2 out of 10 (Not explicitly provided (aggregate rating))
What patients say
Patients praise
- Appreciation for the physical environment and clean, spacious facility design
- Praise for the dedication and caring nature of many staff members, particularly CNAs
- Welcoming and homelike atmosphere reported by some residents and families
- Strong teamwork among staff noted in positive reviews
Common complaints
- Reports of long wait times for resident assistance
- Concerns regarding unprofessional staff behavior and communication with families
- Mixed feedback on responsiveness to family input or suggestions
- Specific instances of nursing deficiencies identified in CMS inspections (e.g., accident prevention, notification of changes in condition)
In patients' words
"Reviews of the facility highlight a mix of experiences. Many reviewers praise the beautiful facility, spacious rooms, and the caring, wonderful staff. They commend the dedication of the CNAs and the overall welcoming environment... However, there are critical reviews as well, pointing out issues such as perceived racism, poor treatment of workers, and unprofessional behavior by some nurses."
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