Northern Pines Mental Health Center - Little Falls Clinic - Minnesota.gov

Patients praise

• Effective therapy and life-changing support reported by some clients
• Highly regarded specific therapists and counseling staff
• Appreciation for the variety of programs offered, including DBT and EMDR
• Positive feedback on the helpfulness of front-desk staff in some contexts

Common complaints

• Reports of high staff turnover and burnout due to management changes and increased pressure
• Perceived favoritism and a "fear-based" or political work culture by some employees
• Occasional complaints regarding administrative rudeness or lack of professionalism in communication
• Concerns about staff members potentially bringing their own unresolved issues into professional interactions