Northwestern Medicine Family Medicine Lisle | Lisle, IL
Primary Care • Lisle, IL
Ratings by platform
- Northwestern Medicine Official Website: 5.0 out of 5 stars (based on example physician ratings) (1,451 ratings (for one primary care physician))
- LocalityBiz: Generally low ratings in aggregated customer reviews (Multiple individual reviews reported)
What patients say
Patients praise
- Excellent care and attentive doctors
- Thorough and reassuring medical advice
- Helpful and efficient office/nursing staff
- Positive experience with phlebotomy services
- Convenience of MyChart for communication
- Strong trust in the Northwestern Medicine brand
Common complaints
- Long wait times
- Poor communication and prescription refill delays
- Issues with appointment scheduling and cancellations
- Perception that doctors do not listen well
- Concerns about misdiagnosis
In patients' words
"I have received excellent care at this office. The doctors have listened and been very helpful, thorough, and reassuring. the nurses and office staff have been great as well."
— LocalityBiz review"Cancelled appointment without informing. Drove all the way with sick kiddos. Worst nighmare for parents."
— LocalityBiz review"I had my pharmacy request a refill of a prescription on December 5 and never received a response... The communication is very terrible!!!"
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