Primary Care and Family Medicine Locations in Lima | Mercy Health
Family Medicine • Lima, OH
Ratings by platform
- CMS Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 4 out of 5 stars (Based on 1075 surveys)
- Healthgrades: 69% Patient Experience Rating
- U.S. News & World Report: 88% of patients willing to recommend
What patients say
Patients praise
- High quality of care for complex medical conditions like cardiac and cancer services
- Skilled and compassionate physicians and medical specialists
- Strong patient satisfaction regarding clinical outcomes
- Willingness of patients to recommend the facility
Common complaints
- Reports of rude or dismissive staff behavior
- Concerns regarding cleanliness and hygiene in patient rooms
- Complaints about billing processes and lack of communication
- Difficulties with timely care and navigation of hospital departments
In patients' words
"In all my life, wherever I went, the care I’ve received here at Mercy Health is hands down the best. I’ve never been treated so kindly."
— Mercy Health Foundation Greater Lima - Patient Testimonial"Worst experience ever. All the employees were rude and acted like my problems weren't worth their time... The room was disgusting had trash on the floor, blood left sitting out on the counter for hours, needles that were used were sitting on the floor with blood in them."
— LocalityBiz Patient ReviewMore clinics in Lima
Primary Care | Lima Memorial Health System
Patients praise: Effective quality of discharge information · High quality of care reported by some individual patients.
Medical Staff | Northwest Ohio's Premier Orthopedic Surgery
Patients praise: high patient satisfaction scores for hospital care · frequent praise for thorough communication from doctors and nurses.
Sports Medicine Clinic Lima, OH
Patients praise: High level of patient satisfaction generally reported for individual providers · Providers frequently described as knowledgeable, professional, and excellent communicators.
Haycock Foot and Ankle Center
Patients praise: skilled and efficient service · compassionate care.
Sports Medicine & Related Injuries at Lima ...
Patients praise: knowledgeable and skilled physicians · clear explanations of injuries and treatment options.
Orthopaedic Urgent Care
Patients praise: Many patients report compassionate and knowledgeable medical care · Frequent praise for the professionalism and helpfulness of support staff in many interactions.
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