Lexington Clinic Homepage - Lexington Clinic
Primary Care • Lexington, MO
Ratings by platform
- Birdeye: 4.3 out of 5 stars (17 reviews)
- Yelp (Lexington Clinic-11): Not specified (22 reviews)
- Yelp (Lexington Clinic-2): Not specified (7 reviews (Family Practice))
What patients say
Patients praise
- Some patients report efficient and friendly care from specific doctors and nurses
- Long-term positive relationships with certain providers for chronic health management
- Convenience for routine checkups, vaccines, and everyday care
Common complaints
- Difficulties reaching the office via phone/patient access center
- Long hold times and delays in scheduling
- Perceived poor quality of service and bedside manner by some providers
- Complaints regarding administrative staff and perceived unprofessional behavior/gossip
- Issues with aggressive or confusing billing practices
- Frustration over prescription refill processes
In patients' words
"My extreme frustration is with the "patient access center" and inability to get through to the office... No matter when I call there is a very lengthy wait."
— Birdeye review"The receptionist ladies were make fun of patients, talking behind people's backs, and laughing loudly about the people they talk about. It was extremely irritating..."
— LocalityBiz review"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."
— BBB review"The lexington clinic has great doctors and nurses, the care is so efficient, and the people are so friendly."
— Birdeye reviewMore clinics in Lexington
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