Lahey Clinic Outpatient Center – Lexington
Primary Care • Lexington, MA
Ratings by platform
- Birdeye: 3.8/5 (12 reviews)
- Apple Maps/Yelp: 4.0/5 (12 reviews)
What patients say
Patients praise
- High satisfaction with specific primary care physicians and specialists
- Appreciation for the convenience of having various healthcare services in one location
- Professional and attentive staff experiences noted by some patients
Common complaints
- Concerns regarding staff attitude and professionalism in specific departments such as MRI
- Frustration with administrative processes, including long hold times and registration difficulties
- Perceived lack of empathy or poor communication from staff members
In patients' words
"I love Layhey Lexington especially Dr. Alice Lee. She is so wonderful. I’ve never had such a wonderful primary care physician in my whole entire life."
— LocalityBiz Review"It's similar everywhere, but Lahey really set me back on my road to wellness by their deflection techniques, poor scheduling, untrained-seeming employees and lack of caring and communication."
— LocalityBiz ReviewMore clinics in Lexington
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