Family Medicine in Lexington, MA - Primary Care | Physicians
Primary Care • Lexington, MA
Ratings by platform
- Mass General Brigham (Dr. James S Bath): 4.9/5 (118 ratings, 56 reviews)
- Healthgrades (Dr. Lakshmi Madduru): 5/5 (2 ratings, 2 reviews)
- Healthgrades (Dr. Wayne Brown): 4.9/5 (16 ratings, 8 reviews)
- Healthgrades (Dr. Steven Abreu): 4.8/5 (23 ratings, 10 reviews)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, kind, compassionate, and attentive listeners
- Many patients report long-term satisfaction and trust in their primary care doctors' quality of care
- Providers taking time to explain health concerns and involve patients in treatment plans
Common complaints
- Rude, unprofessional, or dismissive front desk and office staff
- Difficulty with communication and administrative processes, including insurance handling and prescription refills
- Perceived lack of availability or limited access to appointments
- Issues regarding continuity of care when physicians leave a practice
In patients' words
"She takes the time to truly listen, never rushing through appointments, judges, or brushing off concerns. Instead, she asks thoughtful questions, explains everything in a way that’s easy to understand."
— Healthgrades (Dr. Lakshmi Madduru)"Dr. Brown was amazing, but his practice is unfortunately placed in the hands of an impatient, inconsiderate, and incompetent front desk person."
— LocalityBiz (Dr. Wayne Brown)"They're friendly, they listen, they care, and they have earned my trust and gratitude over and over again. Highly recommended!"
— LocalityBiz (Beth Israel Lahey Health Primary Care)More clinics in Lexington
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