
Atrium Health Wake Forest Baptist Cancer Center - Lexington
Oncology • Lexington, VA
Ratings by platform
- Trustburn: 3.8 out of 5 stars (based on 10 reviews) (10)
- ComplaintsBoard: 1.0 out of 5 stars (7 reviews and 10 complaints)
- Healthgrades: 72% of patients would recommend (national average)
What patients say
Patients praise
- professional and caring doctors
- good patient experience ratings at the hospital level
- convenient access to specialized cancer care in Lexington
Common complaints
- billing and insurance coding issues
- poor communication and attitude from staff
- inadequate complaint resolution process
- negative experiences with specific nursing staff
In patients' words
"I do not recommend this place. Not only do they not know what they re doing when being seen, but they also don t know how to code things correctly for insurance purposes."
— Trustburn"The doctors, however, were pleasant and I believe good caregivers, and it's too bad that the one nurse managed to leave a more lasting impression on my family."
— TrustburnMore clinics in Lexington
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