Find a Federally Qualified Health Center - FQHC Locations
Federally Qualified Health Center • Lexington, MO
Ratings by platform
- Birdeye (Bluegrass Community Health Center): 2.8 out of 5 stars (89 reviews)
What patients say
Patients praise
- accessibility for patients regardless of insurance status or ability to pay
- presence of bilingual staff in some locations
- availability of comprehensive integrated care including dental and mental health services
- speedy service noted in some specific positive interactions
Common complaints
- reports of rude or dismissive staff and medical professionals
- complaints regarding long wait times and perceived lack of patient care
- frustration with administrative processes, billing, and record management
- concerns about limited appointment times per patient
In patients' words
"I'm now waiting an additional 4 months to have my records sent to another doctor... I've left several messages for management. They don't care! Best they will do is send you a survey. Highly unprofessional."
— LocalityBiz (HealthFirst Bluegrass - Southland Drive Clinic)"The nurses were straight up rude, and forceful. The doctors here obviously do not care at all... The doctor I seen actually walked out on me and I wasn't even done explaining why I was there."
— a-better-place.com (Bluegrass Community Health Center)"I took my husband here because he doesn't have medical insurance and he doesn't speak English... They are staffed with several Spanish speaking employees... Super clean building, knowledgeable bilingual staff, great rates and speedy service."
— LocalityBiz (HealthFirst Bluegrass - Southland Drive Clinic)More clinics in Lexington
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