Lexington | Walk Ins Welcome - VelocityCare
Emergency Medicine • Lexington, VA
Ratings by platform
- Solv Health: 3.0 out of 5 (2 reviews)
What patients say
Patients praise
- Facility cleanliness
- Staff friendliness (in some reports)
- Quality of care (in some reports)
- Efficiency/wait-time management (in some reports)
Common complaints
- Reports of rude or disrespectful staff behavior toward patients
- Complaints regarding lack of communication and information sharing during visits
- Dissatisfaction with physician bedside manner and dismissal of medical concerns
- Long wait times despite empty waiting rooms
In patients' words
"Rude immature little girl in the front snapping at my 80 year old mom... If I could give zero stars I would."
— LocalityBiz user review"The lack of communication and compassion made an already emotional situation feel even worse. Additionally, I waited over an hour to be seen, with no updates or communication from the staff."
— LocalityBiz user review by Caitlin PaivaMore clinics in Lexington
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