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Lexington | Walk Ins Welcome - VelocityCare

Emergency Medicine • Lexington, VA

★★★☆☆3.0/52 reviews across 1 platforms

Ratings by platform

  • Solv Health: 3.0 out of 5 (2 reviews)

What patients say

Patients praise

  • Facility cleanliness
  • Staff friendliness (in some reports)
  • Quality of care (in some reports)
  • Efficiency/wait-time management (in some reports)

Common complaints

  • Reports of rude or disrespectful staff behavior toward patients
  • Complaints regarding lack of communication and information sharing during visits
  • Dissatisfaction with physician bedside manner and dismissal of medical concerns
  • Long wait times despite empty waiting rooms

In patients' words

"Rude immature little girl in the front snapping at my 80 year old mom... If I could give zero stars I would."

— LocalityBiz user review

"The lack of communication and compassion made an already emotional situation feel even worse. Additionally, I waited over an hour to be seen, with no updates or communication from the staff."

— LocalityBiz user review by Caitlin Paiva

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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