Dermatologist in Lexington, MA - APDerm
Cosmetic and Aesthetic Services • Lexington, MA
Ratings by platform
- Yelp (Concord location): 1.7 out of 5 stars (based on 40 reviews) (40)
- Yelp (Brand profile): 4.5 out of 5 stars (based on 8 reviews) (8)
What patients say
Patients praise
- Skilled and knowledgeable clinicians
- Convenient location for some patients
- Professional care for certain cosmetic and medical procedures
Common complaints
- Difficulties with administrative and office staff communication
- Issues with billing and insurance prior authorizations
- Concerns regarding professional conduct during procedures
- Mixed reviews on quality of care provided by individual doctors
In patients' words
"I had a mole removed a while ago and the individual who performed the work ... hacked away at me ... In addition to that terrible experience, their billing practices are shady at best."
— Yelp Review (Concord)"I saw Dr Li, who was great but their administration is a mess. i was supposed to receive referral, but I never got it. I tried calling the office, but no one picks up."
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