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HealthAlliance-Clinton Hospital - Urgent Care Leominster

Urgent Care • Leominster, MA

What patients say

Patients praise

  • Some staff members described as professional and helpful
  • Instances of effective and timely clinical interventions reported by individual patients
  • Cleanliness of the facility rated positively in some instances

Common complaints

  • Concerns regarding billing practices, specifically regarding hospital-based billing for urgent care visits
  • Reports of long wait times and delays in care
  • Complaints about perceived staff unfriendliness or lack of empathy
  • Negative feedback regarding clinical communication and care coordination
  • Reports of errors in lab results or care procedures

In patients' words

"Came to Leominster hosp by amblance yesterday... waited five hours. They did take my vital signs and ekg, blood work, afterthat waited five hours asked the nurse how much longer, she didn't know. I left without seeing a DR."

— HospitalStats.org - User review for HealthAlliance Hospitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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