Hematology Oncology -Reliant Medical Group, Central MA
Hematology/Oncology • Leominster, MA
Ratings by platform
- Mass General Brigham (Individual Provider): 5.0 out of 5 stars (68 reviews)
What patients say
Patients praise
- Knowledgeable and competent medical staff
- Appreciation for local treatment options
- Helpful and attentive support staff in certain instances
- Access to comprehensive patient education resources
Common complaints
- Difficulties with follow-up calls and medication refills
- Perceived lack of administrative organization and care coordination
- Concerns regarding staff responsiveness and communication
In patients' words
"Spend more time calling to follow up to simple requests, like medication refills, than time focusing on treatments and recovery. Doctor and staff wait until the very end of the day to return calls if they return them at all."
— Baystate Hematology Oncology Patient Review"The medical director is incompetent and disorganized. That sets the tone for the entire operation. Calls aren’t answered, data isn’t shared inside or outside the practice."
— Berkshire Hematology Oncology Patient Review"It is now 4 1/2 years that she has been my Oncologist. During that time she has been very knowledgeable, competent, and her judgement and her patient's [care] she needs to do... I couldn't recommend her more as a skilled physician."
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