ClearChoiceMD
Urgent Care • Lebanon, NH
Ratings by platform
- Google Reviews (via Birdeye): 4.9/5 (1,491 reviews)
- Solv: 2.5/5 (2 reviews)
- Facebook: 88% recommend (76 reviews)
What patients say
Patients praise
- Friendly, kind, and professional staff at reception and in clinical roles
- Clean, well-maintained facilities
- Efficient online appointment reservation system and easy check-in kiosks
- Ability to perform diagnostic tests like X-rays and COVID/flu testing on-site
- Convenient urgent care services for non-life-threatening conditions
Common complaints
- Billing and payment disputes, including unexpected charges and difficulties resolving them
- Perception of dismissed concerns or lack of thorough examination by some medical providers
- Long wait times in some instances
- Frustration with administrative processes like paperwork or appointment systems
In patients' words
"The kiosk made checking in easy. Everyone was pleasant, helpful and wanted to help... Despite not feeling well I felt very well taken care of!!"
— LocalityBiz review"I am so frustrated with the care I received here. The doctor had no interest in what was actually wrong with me. ... I have never felt so dismissed in my life."
— LocalityBiz review"When in, filled out paper work, was told I would be alerted to my time. ... Doctor looked at my hand briefly and stated I needed to go to the Emergency Room, Billed over $300. for mostly my time wasted."
— Solv reviewMore clinics in Lebanon
Alice Peck Day Memorial Hospital
Patients praise: Strong patient recommendation rates (approx 92-95%) · High ratings for nurse and doctor communication.
Family Health Center
Patients praise: Exceptional support staff · Compassionate and non-judgmental care.
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