SCADD Lebanon Pines Psychiatric Outpt Clinic for Adults
Mental Health • Lebanon, CT
Ratings by platform
- Birdeye (Google): 3.5 out of 5 stars (based on 18 reviews) (18 reviews)
- Birdeye (Google): 3.4 out of 5 stars (based on 10 reviews) (10 reviews)
- Recovery.com: 3.4 out of 5 stars (17 reviews)
What patients say
Patients praise
- Some patients reported the program helped them in their recovery
- Appreciation for specific, dedicated counselors or clinicians
- Recent positive changes to programming and activities mentioned by some sources
- General acknowledgement of the utility of the skills taught in the program
Common complaints
- Reports of rude or unprofessional staff behavior
- Concerns about lack of structure and understaffing
- Difficulty reaching staff or receiving return calls for family members
- Perception of the facility as profit-driven rather than patient-centered
- Complaints about treatment environments and strict management policies
In patients' words
"I had an amazing counselor/clinition. Blessed whom I had because a few others need NOT even to work there. Rude, very unprofessional, attitude... Place is way understaffed, there is no structure."
— Recovery.org user review"There is no way to contact employees/counselors to discuss how we can be a part of rehab and therapy... They have one phone number and about 5 choices, but nobody answers or returns calls."
— FindRehabCenters.org family member review"Lebanon pines is by far the greatest recovery I've been in. The RTs are genuinely Concern about every client's well being and yes the food is the best."
— Birdeye user review"What a complete waist of time it's nothing but a money machine the directors care nothing about you I spent most of my days there just wanting a drink because I couldn't get any kind of help..."
— Recovery.org user reviewMore clinics in Lebanon
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