Lebanon Veterinary Hospital | Pieper Veterinary in CT
Veterinary • Lebanon, CT
Ratings by platform
- Birdeye: 4.7/5 stars (315 reviews)
What patients say
Patients praise
- Compassionate and professional staff in routine and many emergency care contexts
- Convenient access to urgent and primary care services
- Appreciation for high-quality medical expertise and clear communication in successful treatment cases
Common complaints
- Reports of poor communication and perceived lack of compassion in emergency/end-of-life situations
- Concerns regarding medical judgment and diagnostic outcomes in specific critical cases
- Complaints about billing and management sensitivity to client grievances
In patients' words
"The staff and the Vet’s go above and beyond for their patients. Very thorough and very kind. I drive 45 minutes to this Veterinary hospital because of the quality of service not only for myself, but the care my pets receive."
— Birdeye Review"If I could give this place zero stars, I would. Please if you love and care for your animals do not bring your pet here. I was told they would wait for me to drive an hour to say goodbye... but when I was 20 minutes away they said they would no longer wait."
— LocalityBiz Review"I’m disgusted that they sent a dying animal home, saying he's 'fine,' rather than finding out what was wrong with him and giving him the medical care he needed."
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