Mental Health Care & Therapy in Lawrence, MA | Telehealth Options
Psychiatry • Lawrence, MA
Ratings by platform
- Northeast Health Services (Birdeye): 4.6/5 stars (109 reviews)
- South Bay Community Services (Rehab.com): 4.8/5 stars (16 reviews)
- BILH Behavioral Services/Lahey Health (Rehab.com): 2.5/5 stars (49 reviews)
What patients say
Patients praise
- Compassionate and understanding clinicians
- Effective therapy and positive clinical outcomes
- Professional front-desk staff in certain locations
- Convenience and accessibility of telehealth services
Common complaints
- Difficulties reaching staff by phone
- Inconsistent administrative and reception services
- Long wait times or access issues (e.g., being locked out)
- Reports of unprofessional or dismissive clinician behavior
In patients' words
"Northeast is wonderful!! They treat you with kindness and respect. Every person from the front desk to the clinicians. I have been working with them for several years and couldn’t be happier."
— Northeast Health Services patient review"The receptionists can't do their jobs. If you make late therapy or med clinic appointments, you need to buzz the 3rd floor; they lock the door in the evening... there had been several occasions that me and several people were locked out."
— Lahey Health Behavioral Services patient review"I really love South Bay. They gave me a great therapist. Her name is Ava Barone. She has really helped me with a lot problems I have been going through. I can say anything to her and she doesn’t judge she tries to help."
— South Bay Community Services patient reviewMore clinics in Lawrence
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