Pulmonology | Lawrence Memorial Hospital
Pulmonology • Lawrence, MA
Ratings by platform
- LMH Health Official Website: 5.0/5 (17 reviews (Dr. Castillo), 24 reviews (Dr. Burns))
- LMH Health Official Website: 4.8/5 (81 reviews)
- LMH Health Official Website: 4.9/5 (66 reviews)
What patients say
Patients praise
- Compassionate and holistic care approach
- Highly rated individual providers (consistently scoring 4.8-5.0/5)
- Friendly, professional, and knowledgeable staff
- Effective and clear explanation of medical conditions and procedures
Common complaints
- Some patients desire slower communication from providers to better process complex information
- Communication challenges related to scheduling, insurance verification, or appointment reminders
In patients' words
"I wish she would talk slower. I like the information she gives me, but it takes me a while to process all that she is saying. I rely on patient portal report to remember what she said."
— LMH Health Patient Review for Tamara Zey, APRN"The physicians in the pulmonary program are compassionate and treat patients as a whole. Seeing that modeled and evaluating patients holistically is what really attracted me to pulmonology."
— Dr. Sonia M. Castillo, LMH Health"Very positive experience. Very productive. I learned a lot. She presented the facts very well. A great communicator and showed genuine concern. A great healthcare provider!"
— LMH Health Patient Review for Tamara Zey, APRNMore clinics in Lawrence
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