Primary Care | Lawrence General Hospital - Merrimack Health
Primary Care • Lawrence, MA
Ratings by platform
- CMS (SeniorHealthDatabase): 3/5 stars (CMS Overall Rating)
- Birdeye (Lawrence General Hospital): 2.3/5 stars (675 reviews)
What patients say
Patients praise
- some staff members, including specific doctors and nurses, praised for bedside manner and compassion
- convenience of walk-in services and on-site testing options
- some patients report effective, professional, and well-organized care experiences
Common complaints
- long wait times in the emergency room and for appointments
- reports of rude, unaccommodating, or unprofessional staff interactions
- concerns regarding communication, such as difficulty reaching offices by phone or lack of status updates from medical staff
- instances of alleged diagnostic errors or inadequate care quality
In patients' words
"If I could I would give it no stars. They are absolutely the worst hospital I've ever dealt with... Not one person cared."
— Online patient review"Ultrasound Dr. Elizabeth Rafferty - great bedside manner, professional and polite, great at calming nerves... I highly recommend Lawrence General and their amazing staff."
— Online patient review"The doctor's and nurse practitioners are great. The only downside of this place is that when you call for an inquiry, most of the time, the staff don't answer the phone lines."
— Online patient review (Merrimack Medical & Walk In Center)More clinics in Lawrence
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