GLFHC - Greater Lawrence Family Health Center - Merrimack Valley
Primary Care • Lawrence, MA
Ratings by platform
- Top Rated Local: 3.8 out of 5 stars (93 reviews (Park Street Clinic location))
- Yelp/MapQuest aggregate: Approximately 2.5 stars (3 reviews listed on MapQuest/Yelp page)
What patients say
Patients praise
- some patients report friendly, personable, and professional individual doctors and staff members
- clean facilities with modern amenities like air purifiers
Common complaints
- long wait times for appointments and in the waiting room
- poor customer service and perceived rude, lazy, or dismissive behavior by reception staff
- difficulties with appointment scheduling and rescheduling policies
- limited time spent with physicians during consultations
In patients' words
"the worst service attention ever, they do not even respect appointments... it is not going to be less than 3 to 5 hours for a “doctor “ to see you for 10 minutes."
— LocalityBiz user review"They disrespect you with no remorse, speak badly, no consideration whatsoever. The receptionist with gray hair my God, the worse."
— LocalityBiz user review (West Site)"This is a friendly place but unfortunately it has too man clients which is good for them but one long wait for us."
— MapQuest/Yelp user reviewMore clinics in Lawrence
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