Pediatric Care | MountainView Medical Group | Las Cruces, New ...
Pediatrics • Las Cruces, NM
Ratings by platform
- Birdeye (Family Care Associates): 2.4 out of 5 stars (71 reviews)
- Birdeye (Orthopedics and Musculoskeletal Care): 3.2 out of 5 stars (96 reviews)
What patients say
Patients praise
- Some individual doctors are praised for being knowledgeable, patient, and caring
- Successful surgical outcomes reported in specific specialties like orthopedics
Common complaints
- Difficulties with office staff and receptionists, often described as rude or unprofessional
- Long wait times for appointments and frequent last-minute appointment cancellations/rescheduling by the office
- Challenges with administrative processes, such as getting records, referrals, and answering service issues
- Patient frustration regarding insurance acceptance and billing/scheduling communication discrepancies
In patients' words
"I wouldn’t waste your time or your money with these people"
— Birdeye user review of Family Care at Valley"The doctors here are great very patient and caring."
— Birdeye user review of Orthopedics and Musculoskeletal Care"This establishment is so unprofessional! They give you the runaround, reschedule last minute constantly."
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