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Memorial Bone & Joint Center

Orthopedic Care • Las Cruces, NM

★★★★★5.0/5130 reviews across 4 platforms

Ratings by platform

  • US News Health: 5/5 (38 reviews)
  • US News Health: 5/5 (84 reviews)
  • Healthgrades: 4.2/5 (5 reviews)
  • WebMD Care: 5/5 (3 reviews)

What patients say

Patients praise

  • Surgical expertise and effective outcomes
  • Detailed explanations of procedures and recovery
  • Compassionate, kind, and patient communication
  • Personable and thorough diagnosis

Common complaints

  • Poor bedside manner and rude demeanor
  • Difficulty getting appointments/long wait times
  • Dismissive attitude towards chronic pain patients
  • Billing/staff management concerns

In patients' words

"Dr. Ezah is patient and thorough. He explained my procedure in detail and allowed ample time for my questions. He's great!"

— WebMD Care review of Dr. Ugonna Ezeh

"At first he was very helpful... But when [the scan] came back showing nothing wrong with my bones, he told me that 'some people just have chronic pain and maybe you're one of them.' ... Extremely unhelpful."

— Healthgrades review of Dr. Matthew Pollard

"This was the most humiliating dr. visit I have ever experienced in my life. ... I have never had a doctor loudly lecture me on my condition. ... Never again."

— Healthgrades review of Dr. Robert Schwartz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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