CHRISTUS Trinity Clinic - Orthopedic Care in Las Cruces, NM
Orthopedic Care • Las Cruces, NM
Ratings by platform
- Healthgrades (Dr. Douglas Dodson): 4.6/5 (46)
- CHRISTUS Health (Dr. Andrew Pike): 4.8/5 (Not explicitly stated total)
- Vitals (Dr. Troy Shepherd): Not explicitly stated average rating (43 ratings, 42 reviews)
What patients say
Patients praise
- High praise for individual physician expertise and clinical skill
- Strong communication and bedside manner from specific doctors
- Effective and successful treatment outcomes for many patients
- Professional and thorough patient-centered care
Common complaints
- Challenges with appointment scheduling and rescheduling confusion
- Communication issues with office staff
- Dissatisfaction regarding billing and medical coding practices
- Reports of impersonal or dismissive experiences with some providers
In patients' words
"Dr. Shepherd is a gifted surgeon and his care and concern for the patient is evident."
— Vitals (Dr. Troy Shepherd review)"I would not recommend this organization to anyone. All they care about is money and it cost me $450 just to be told they would not do anything without another MRI."
— RateMDs (Dr. Paul Saiz review)"I scheduled a preventative care (Annual Physical) visit with [provider]. After the visit, the doctor refused to code me as annual physical visit. They insisted to code me as new patient visit since it was my first visit with them."
— Better Business Bureau (CHRISTUS Health complaint)More clinics in Las Cruces
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