Memorial Physician Practices
Internal Medicine • Las Cruces, NM
Ratings by platform
- Healthgrades: 4.4/5 (16 reviews)
- Healthgrades: 4.3/5 (16 reviews)
- Healthgrades: 3.3/5 (12 reviews)
- Healthgrades: 3.0/5 (15 reviews)
- WebMD Care: 4.5/5 (18 reviews)
- WebMD Care: 4.5/5 (13 reviews)
- U.S. News & World Report: 5/5 (23 reviews)
- U.S. News & World Report: 5/5 (59 reviews)
What patients say
Patients praise
- Compassionate and thorough bedside manner
- Doctors take time to listen to patient concerns
- Effective diagnosis and treatment planning
- High patient trust in provider decisions
- Clear explanations of medical conditions
Common complaints
- Long wait times in office
- Difficulty with office staff responsiveness and professionalism
- Issues with prescription refill processing and follow-up communication
- Perceived lack of care for patient well-being beyond clinical tasks
In patients' words
"Dr Mercer is a wonderful physician! She truly cares about her patients... Dr Mercer takes time to listen to your concerns. You never feel like you are being rushed!"
— Healthgrades user review for Dr. Ann Mercer"She basically gave up on me and did not have the courtesy to call me and inform me that she did not want to see me anymore."
— Healthgrades user review for Dr. Ikrita Klair"The Dr himself is great. The staff on the other hand is a nightmare."
— Healthgrades user review for Dr. Gaudencio PaviaMore clinics in Las Cruces
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Patients praise: Caring/compassionate clinicians and strong patient trust · Good communication/listening and patients feel heard.
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Balanced Physical Therapy
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