Cancer Care & Oncology - UM Health-Sparrow
Cancer Care and Oncology • Lansing, MI
Ratings by platform
- U.S. News & World Report: Rated high performing in 4 adult procedures and conditions (U.S. News & World Report) (N/A)
- U.S. News & World Report (Oncologists): 4/5 stars (36 reviews)
- Healthgrades (Hospital-wide): 64% of patients would definitely recommend (hospital-wide metric) (N/A)
What patients say
Patients praise
- Caring, compassionate, and highly skilled staff and medical teams
- Multidisciplinary care model allowing for coordinated appointments under one roof
- Supportive resources such as nurse navigators, oncology-certified social workers, and nutrition support
- Welcoming facility environment designed to reduce patient stress and anxiety
Common complaints
- Concerns regarding volume standards for certain cancer surgeries (e.g., esophageal, lung, pancreatic, and rectal resection) compared to Leapfrog benchmarks
- Individual reports of potential administrative or procedural miscommunications regarding medical records or second opinions
In patients' words
"Awesome place, caring staff, if you have cancer & need chemo (unfortunate), but the best place to be."
— Yelp user review"The team members at UM Health-Sparrow understood that. If I sent a message, I got a reply. If I called, they called me back."
— Patient testimonial (Josh)"Sparrow is more than just a hospital. They are truly here for their patients."
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