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Lancaster-Manheim Township, Pennsylvania Mental Health Clinic

PsychologyLancaster, PA

★★★★☆3.6/578 reviews across 6 platforms

Ratings by platform

  • Birdeye (Lancaster General Health Manheim): 4.3/5 (9)
  • Vivian Health (Lancaster Behavioral Health Hospital): 4.0/5 (4)
  • Birdeye (WellSpan Philhaven): 3.3/5 (9)
  • Birdeye (Providence Behavioral Health Services): 3.6/5 (25)
  • Rehab.com (Pennsylvania Counseling Services – Pearl Street): 3.3/5 (24)
  • BOTW (Pyramid Healthcare): 4.3/5 (7)

What patients say

Patients praise

  • Professional and friendly staff in specific departments
  • Convenient access to comprehensive services (e.g., lab, therapy, family medicine)
  • Helpful resources provided by therapists for financial and insurance assistance

Common complaints

  • Long wait times and accessibility issues
  • Concerns regarding billing practices and insurance coverage
  • Perceived lack of communication or unresponsiveness from staff
  • Frustration with administrative processes such as scheduling or intake
  • Concerns about the depth of therapeutic care or treatment efficacy

In patients' words

"Analiese drew my blood and she was FANTASTIC... Both girls were great and kept the flow of patients going."

Birdeye Review (Lancaster General Health Manheim)

"The woman who I was talking to... never called me back. She never once called or emailed me back. ... With staff who are unable to communicate..."

BOTW Review (Pyramid Healthcare)

"In regards to common complaints of it being 'money hungry' this is the American healthcare system at it's finest... once insurance began to cover costs they received a refund check for being over charged."

Rehab.com Review (Pennsylvania Counseling Services)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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