Family Practice Center, PC
Family Medicine • Lancaster, PA
What patients say
Patients praise
- High patient satisfaction for specific providers described as empathetic, thorough, and attentive
- Many patients appreciated providers who listen to concerns and take time to explain conditions
- Positive experiences with nursing and administrative staff at certain locations
- Patients value providers who are relatable and maintain long-term, trusted relationships
Common complaints
- Patients reported feeling rushed or that the provider spent minimal time during appointments
- Complaints regarding unprofessional, curt, or dismissive bedside manner
- Reports of billing discrepancies or high costs without clear explanation
- Frustration with office staff, communication barriers, or difficulty obtaining necessary referrals and medical orders
In patients' words
"He listens and is relatable and communicates with his patients with clearly and with kindness."
— Patient review for Dr. Lorin S. Hirsch"Dr. Murphy instantly put me at ease. Her demeanor, tone, knowledge and candid was comforting."
— Patient review for Dr. Megan Morris Murphy"The doctor only spent 5 minutes with me... I am just a number to him, not a patient."
— Patient review for Dr. Christopher G. McLane"He is untrustworthy and does not listen to his patients. This doctor is very quick to blame the patient for their condition."
— Patient review for Dr. Marcus L. NicholsMore clinics in Lancaster
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