Family Medicine in Lancaster, PA - Find a UPMC Provider

Patients praise

• Providers are frequently praised for being good listeners, thorough, and knowledgeable.
• Patients often feel comfortable, heard, and treated with kindness by both doctors and office staff.
• Many reviews highlight consistent, long-term positive relationships with primary care providers.
• Office staff are often noted for being friendly and accommodating.

Common complaints

• Some patients reported feeling rushed during appointments, noting that providers sometimes seemed focused on moving to the next patient.
• Occasional communication lapses, such as delays in returning calls or follow-ups, have been mentioned.
• A few patients described feeling that their concerns were not fully addressed or that the provider appeared distant or impersonal.