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Urgent Care TX

Primary Care • Lancaster, TX

★★★★★4.6/5507 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.6/5 (477 reviews)
  • Zocdoc: 4.77/5 (30 reviews)

What patients say

Patients praise

  • Fast and efficient service in many cases
  • Friendly, professional, and compassionate staff
  • Clean and welcoming facility environment
  • Thorough medical evaluations and effective treatment plans
  • Convenient access to care and acceptance of various insurance types, including VA and Medicaid

Common complaints

  • Occasional rude or unprofessional behavior from front desk staff
  • Reports of long wait times for some patients
  • Mixed feedback regarding overall facility hygiene standards
  • Patient concerns regarding the scope of practice for non-physician staff

In patients' words

"Fast, friendly and professional!!"

— Birdeye User Review

"Office experience was horrible, instead of the Medical Receptionist doing her duties she decided to get personal."

— Yelp/MapQuest User Review

"The MA, Elizabeth, was very nice and professional. After I explained my symptoms, she thoroughly asked questions to ensure she accurately documented my symptoms."

— BusinessYab User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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