Chameleon Medical Spa
MedSpa • Lancaster, TX
What patients say
Patients praise
- Professional, knowledgeable, and friendly staff
- Clean, inviting, and relaxing facility environment
- Effective weight loss and skincare results reported by some clients
- Clear communication regarding pricing and treatment plans
Common complaints
- Difficulties with refund requests for prepaid packages
- Lack of communication, unresponsiveness, and poor customer service after payment
- Inconsistent or ineffective results from treatments (e.g., laser hair removal, Botox)
- Aggressive upsell tactics and pressure to purchase memberships or additional sessions
- Toxic work environments and management instability reported at some locations
In patients' words
"This new facility is a 5 star experience. Staff was professional, inviting, knowledgeable and down to earth. Understood my skin type & area of concern then recommended a treatment plan."
— Review for Chameleon Medical Spa"I regret signing up for the membership due to the lack of communication and follow-up. Also, being prompted to tip for services performed by an RN feels inappropriate for a medical service."
— Review for It's A Secret Med Spa"The Spa refuse to do the laser with no refund!... they burned my husband several times."
— Review for Renew Beauty Med SpaMore clinics in Lancaster
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