Catawba Community Mental Health Center Lancaster Clinic
Mental Health Clinic • Lancaster, SC
Ratings by platform
- Rehab.com: 1.83/5 (24 reviews (for Lancaster location))
- Rehab.com: 2.27/5 (64 reviews (for Rock Hill/System-wide context))
What patients say
Patients praise
- Some patients reported positive experiences with specific doctors
- Provides essential services as a state-funded organization to those who may have limited options
Common complaints
- Concerns regarding long wait times and being overwhelmed with patients
- Difficulties with administrative communication and getting return calls
- Negative feedback regarding unprofessionalism or poor bedside manner of specific staff members
- Issues with medication management or timely prescription handling
- Dissatisfaction with the facility's reliance on video appointments for in-office visits
- Complaints about billing and lack of transparency regarding costs
In patients' words
"They are usually really overwhelmed with patients and so you have to stay on top of your appointments or you will fall behind as it will take them a while to get you back in... they probably need more employees to cover the demand."
— LocalityBiz Review"The doctor was great, but the therapist was human garbage. Literally does not care about her job and has impressively made my mental health so much worse."
— Rehab.com Review"I NEED ANSWERS TO WHY MY MOTHER'S MEDICINE HASN'T BEEN CALLED IN AFTER DAYS OF ASKING!!! THIS IS RIDICULOUS!!!!"
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