Behavioral Health Treatment Center
Mental Health Clinic • Lancaster, SC
Ratings by platform
- Rehab.com (Design for Change): 4.96/5 (107)
- Rehab.com (Penny Lane Centers): 4.4/5 (10)
What patients say
Patients praise
- supportive and helpful staff members
- positive impact on recovery journey for some patients
- comprehensive tools and resources provided
Common complaints
- billing and financial disputes
- difficulty accessing medical records
- complaints regarding communication and staff responsiveness
- concerns about unprofessional staff behavior
- limited family involvement and connectivity policies
In patients' words
"I cannot thank DFC enough for my recovery experience. I've been to rehab before and nothing compares to the tools and recovery that Joseph and the entire staff at DFC was able to offer me."
— Rehab.com review (Design for Change)"The real kicker out of my whole experience is the financial part. The bill in my portal was significantly more than the bill that I received in the mail. I have been trying to resolve this issue, with multiple emails and phone calls with absolutely no help."
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