Lancaster - Behavioral, Mental Health Clinics
Mental Health/Behavioral Health Clinics • Lancaster, OH
Ratings by platform
- Birdeye (Providence Behavioral Health Services): 3.6/5 stars (25 reviews) (25 reviews)
- Rehab.com (Retreat at Lancaster County - Outpatient): 4.2/5 stars (10 reviews) (10 reviews)
- Vivian Health (Lancaster Behavioral Health Hospital): 4.0/5 stars (4 reviews) (4 reviews)
What patients say
Patients praise
- Professional and sympathetic clinical staff in some clinics
- Effective communication from administrative office staff in select locations
- Successful therapeutic outcomes and seamless team coordination mentioned by some patients
Common complaints
- Difficulty accessing medical records after facility closures
- Unexpected billing practices and financial disputes
- Unprofessional behavior from some clinical staff
- Concerns regarding staff safety and workload management at inpatient facilities
In patients' words
"I am so incredibly frustrated with this place and how my treatment and finances were handled... The psychiatrist would also go on personal tangents about their hobbies, interests, and showing me photos from vacations which was extremely unproductive."
— Rehab.com (Retreat at Lancaster County patient)"On top of not being able to access personal medical records, patients say they are receiving bills from Retreat that they never knew they owed."
— LNP|LancasterOnline report on Retreat closure"The office staff are very nice and great at communicating back with you about any questions you have. Dr chakara... is a very nice professional, who goes above and beyond to help his clients."
— Birdeye (Providence Behavioral Health Services patient)More clinics in Lancaster
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