Fairhope Hospice and Palliative Care
Hospice and Palliative Care • Lancaster, OH
Ratings by platform
- Hospice Scout (CMS Quality/Patient Survey based): 5.0/5 overall; 5.0/5 Quality of Care; 4.0/5 patient surveys (family caregiver rating) (not stated (CMS data as of May 2026))
- Hospice Care Now: 4.0/5 stars (with HCI score shown as 10.0/10) (not stated)
- CareListings: ★★★★★ 5.0 (not stated (page indicates “View All Reviews”))
- Yelp: 5.0 (1 review) (1 review)
- Ever Loved: positive reviews shown (no numeric rating captured in snippet) (not stated in snippet)
What patients say
Patients praise
- High ratings for hospice quality and patient/family survey measures based on CMS data
- Compassionate, responsive staff and comfort-focused care
- Patients/families report feeling supported during difficult final days/weeks
Common complaints
- A Yelp snippet suggests “bad reviews and plenty of complaints” despite an overall 5.0/1 review rating
- Employee/organizational reviews mention management unprofessionalism/inconsistent expectations (not patient-facing but indicates potential workplace issues)
In patients' words
"“The staff from Fairhope were absolutely amazing. Always there when we needed them… calm my mom through the scariest times.”"
— Ever Loved review"“The care my Dad received while at the Pickering House… was nothing short of amazing… I changed my 26-year career… because i just had to be a part of this facility.”"
— BusinessYAB (review excerpt)"“Management at Fairhope Hospice is very unprofessional… they will find a way to fire you…”"
— Indeed employee review (Lancaster, OH)"Yelp page highlights: “facility with bad reviews and plenty of complaints…”"
— Yelp snippet for Fairhope Hospice & Palliative Care - LancasterMore clinics in Lancaster
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