Lancaster General Health / Penn Medicine - The Heart Group
Cardiology • Lancaster, PA
Ratings by platform
- Birdeye: 3.5/5 (66)
- Facebook: 92% recommend (53)
- Penn Medicine Official Site (Patient-submitted): 4.8 - 4.9/5 (varies by provider) (Hundreds combined across providers)
What patients say
Patients praise
- High patient satisfaction with individual physicians and clinicians
- Providers described as thorough, compassionate, and professional
- Positive experiences with specific departments like the ICU and certain nursing teams during day shifts
- High recommendation rate for the practice (e.g., 92% on Facebook)
Common complaints
- Administrative and scheduling difficulties, including long hold times for appointments
- Poor communication and perceived lack of staff responsiveness
- Long wait times in emergency or urgent care settings
- Concerns regarding billing practices and transparency
- Reports of missing personal belongings during hospital stays
- Mixed experiences with nursing staff across shifts
In patients' words
"After waiting on hold for over 22 minutes my call was answered by Danielle... she only had 2 days available and they were both fully booked."
— Birdeye review"I still have issues with them. Communication is poor... This place is an administrative nightmare."
— Yelp review"he is very thorough and deliberate. explains everything"
— Penn Medicine Provider Profile (John Slovak)"she was compassionate & understanding of the gravity of hearing this news"
— Penn Medicine Provider Profile (Rachel Dever)More clinics in Lancaster
Carolina Cardiology Specialist, Cardiologist, Local Medical ...
Patients praise: highly rated doctors noted for being knowledgeable, personable, and compassionate · thorough and attentive patient care from physicians.
Cardiology in Lancaster, PA - ProviderMatch - Find a UPMC Provider
Patients praise: excellent bedside manner and kindness · thorough and clear explanations of health conditions and treatment plans.
Deepak Joshi, M.D. Cardiology in Lancaster, SC - Find a provider
Patients praise: dedicated and skilled cardiologist · takes time to listen to patients.
Fairhope Hospice and Palliative Care
Patients praise: High ratings for hospice quality and patient/family survey measures based on CMS data · Compassionate, responsive staff and comfort-focused care.
Primary Care Services in Lancaster Marietta - Family Practice Center
Patients praise: Compassionate and empathetic physicians · Thorough and competent medical care.
Rev. Med Spa - Quartz Hill, Palmdale, Lancaster Medical Spa
Patients praise: Clean and professional environment · Knowledgeable and gentle staff (mentioning specific injectors/aestheticians like Lauretta, Vanessa, Catherine, and others).
Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.