The Heart Group of LG Health
Cardiology • Lancaster, PA
Ratings by platform
- Birdeye: 3.5/5 (66 reviews)
- Facebook: 92% recommend (53 reviews)
What patients say
Patients praise
- High patient satisfaction with individual physicians and clinicians
- Providers described as thorough, compassionate, and professional
- Positive experiences with specific departments like the ICU and certain nursing teams during day shifts
- High recommendation rate for the practice (e.g., 92% on Facebook)
Common complaints
- Administrative and scheduling difficulties, including long hold times for appointments
- Poor communication and perceived lack of staff responsiveness
- Long wait times in emergency or urgent care settings
- Concerns regarding billing practices and transparency
- Reports of missing personal belongings during hospital stays
- Mixed experiences with nursing staff across shifts
In patients' words
"After waiting on hold for over 22 minutes my call was answered by Danielle... she only had 2 days available and they were both fully booked."
— Birdeye review"I still have issues with them. Communication is poor... This place is an administrative nightmare."
— Yelp reviewMore clinics in Lancaster
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