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AZZ Medical Associates

Rheumatology • Lakewood, NJ

What patients say

Patients praise

  • Providers are described as thorough and knowledgeable
  • Compassionate care for chronic conditions like Lupus
  • Helpful explanation of treatment options and decision-making support
  • Staff reported as pleasant in some clinics

Common complaints

  • Long wait times for appointments
  • Communication issues with scheduling staff
  • Dissatisfaction with office administrative handling
  • Mixed feedback on bedside manner and interpersonal skills

In patients' words

"Yuko Yamada is thorough, fully listens to my concerns, and explains treatment options so that I can make informed decisions about my care."

— Healthgrades

"I didn’t get a visit. It was canceled 2 days before visit. RESCHEDULE offered in 4 months... CAN’T wait for HELP."

— Healthgrades

"I don’t feel rushed, and that she cares for me and doesn’t look at me like I’m just her 3:30 appointment!"

— Satisfied Patient (regarding Dr. Kempe)

"Dr. Kassan is knowledgeable but that is not the only criteria that should be used in evaluating performance."

— RateMDs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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