Rheumatology Care: Arthritis, Lupus & Joint Pain Treatment
Rheumatology • Lakewood, NJ
Ratings by platform
- Healthgrades (Yuko Yamada, ARNP): 4.5 out of 5 stars (38 reviews) (38 reviews)
- Sharecare (Dr. Shahzad Hussain, MD): 4.0 out of 5 stars (1 review) (1 review)
- Healthgrades (Dr. Jennifer Loucks, MD): 4.5 out of 5 stars (16 reviews) (16 reviews)
- Healthgrades (Mountain Rheumatology): 1.0 out of 5 stars (1 review) (1 review)
- RateMDs (Dr. Stuart S. Kassan): 3.5 out of 5 stars (29 reviews) (29 reviews)
- RateMDs (Dr. James Day): 2.8 out of 5 stars (3 reviews) (3 reviews)
What patients say
Patients praise
- Providers are described as thorough and knowledgeable
- Compassionate care for chronic conditions like Lupus
- Helpful explanation of treatment options and decision-making support
- Staff reported as pleasant in some clinics
Common complaints
- Long wait times for appointments
- Communication issues with scheduling staff
- Dissatisfaction with office administrative handling
- Mixed feedback on bedside manner and interpersonal skills
In patients' words
"Yuko Yamada is thorough, fully listens to my concerns, and explains treatment options so that I can make informed decisions about my care."
— Healthgrades"I didn’t get a visit. It was canceled 2 days before visit. RESCHEDULE offered in 4 months... CAN’T wait for HELP."
— Healthgrades"I don’t feel rushed, and that she cares for me and doesn’t look at me like I’m just her 3:30 appointment!"
— Satisfied Patient (regarding Dr. Kempe)"Dr. Kassan is knowledgeable but that is not the only criteria that should be used in evaluating performance."
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