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Chai Care

Urgent Care • Lakewood, NJ

What patients say

Patients praise

  • Short wait times at some locations
  • Friendly and professional staff
  • Efficient quality of care for minor injuries and illnesses
  • Convenient online booking and mobile check-in options
  • Clean facilities

Common complaints

  • Billing and insurance coverage confusion
  • Long wait times
  • Perceived lack of thorough medical diagnosis
  • Rude customer service interactions
  • Failure to adequately address non-COVID symptoms
  • Poor communication regarding test results

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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