Madison Eye Care: Optometrist, Eye Doctor in Westlake and ...
Optometry • Lakewood, OH
Ratings by platform
- Birdeye (Lakewood): 4.8/5 (356 reviews)
- Yelp (aggregated/sample): 2.6/5 (20 reviews)
What patients say
Patients praise
- Highly regarded and professional doctors
- Friendly and knowledgeable staff members
- Modern technology and high-quality eye care services
- Comprehensive, thorough eye exams
- Welcoming and cozy office environment
Common complaints
- Reports of long waiting periods for refunds
- Occasional frustrations regarding customer service and administrative communication across both offices
- Mixed feedback on convenience of hours at the Lakewood location
In patients' words
"Overall its a terrific office. The doctors are fantastic and the staff is extremely friendly!"
— Birdeye User Review"Great experiences here for over five years. No wait, well managed, all the best and latest technology combined with old-fashioned courtesy, efficiency, and professionalism."
— Madison Eye Care Patient Testimonial"I am beyond frustrated with this place now. I have been waiting for weeks for someone to provide me with a refund for glasses that should never have been ordered."
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