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Madison Eye Care & Associates

Optometry • Lakewood, OH

★★★☆☆2.6/520 reviews across 1 platform

Ratings by platform

  • Yelp: 2.6/5 (20 reviews)

What patients say

Patients praise

  • Highly regarded and professional doctors
  • Friendly and knowledgeable staff members
  • Modern technology and high-quality eye care services
  • Comprehensive, thorough eye exams
  • Welcoming and cozy office environment

Common complaints

  • Reports of long waiting periods for refunds
  • Occasional frustrations regarding customer service and administrative communication across both offices
  • Mixed feedback on convenience of hours at the Lakewood location

In patients' words

"Overall its a terrific office. The doctors are fantastic and the staff is extremely friendly!"

— Birdeye User Review

"Great experiences here for over five years. No wait, well managed, all the best and latest technology combined with old-fashioned courtesy, efficiency, and professionalism."

— Madison Eye Care Patient Testimonial

"I am beyond frustrated with this place now. I have been waiting for weeks for someone to provide me with a refund for glasses that should never have been ordered."

— MapQuest User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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